Give Your Business a Competitive Edge
It is important to use actual experiences to measure the guest journey and to monitor sales techniques.
So, How Does This Work ?
Once initial contact has been made and we have discussed the areas of your business that you would like to target, we can then decide upon the inspection module type that best suits your particular requirement. Further discussion leads to a tailor made module. Typically, we perform a minimum of 2 “Secret Inspections” per module.
After each inspection a full report is submitted with suggestions to explore any changes where required. Visits are coordinated so that there is time in between each assessment to implement any improvements. This part of the process is agreed and it can take as long or as little time as you choose.
What Our Customers Had To Say?
Post Inspection Support
Following inspection and the compilation of the written report, we do not simply leave it there. We offer post inspection services to help you to remedy any shortfalls. Our post inspection support ranges from simple suggestions or incorporating us into your team for a few days! We can help with implementing staff training programmes and we offer a networking community where you can ask for help from there.
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